Sewage backup is Category 3 blackwater, which means it carries real health risk and requires a completely different protocol than a clean-water leak. A DIY approach to sewage cleanup puts household members at real risk of exposure.
Our New Braunfels, TX crews suit up in full PPE before entering a contaminated space, no exceptions.

Every technician entering a New Braunfels, TX sewage job wears full PPE — no shortcuts, regardless of how minor the backup looks.
Our New Braunfels, TX disinfection process uses compliant, registered products rather than generic household cleaner.
Compliant disposal protects your New Braunfels, TX property from liability down the line.
We prioritize protecting occupants of the New Braunfels, TX property over speed, given the health risk involved.
Below is what a Sewage Cleanup job actually involves in New Braunfels, TX, from containment to final air quality check.

Contaminated water is extracted using equipment dedicated to blackwater jobs, kept separate from clean-water equipment.
Crews are trained specifically in biohazard-level cleanup procedures.
Porous materials — carpet, drywall, insulation — that contacted sewage are removed and disposed of per regulatory guidelines.
We apply compliant disinfection products across the full affected area.
We treat odor as a symptom of ongoing contamination, not just a smell to mask.
Air quality sign-off happens before we consider the job complete.
We ask enough to confirm this is a sewage-related call and prepare accordingly.
Our nearest available New Braunfels, TX crew heads out equipped for Category 3 response.
We assess contamination scope and provide a written estimate before cleanup begins.
Final verification protects your family or tenants, not just the paperwork.

"They treated our sewage backup like the serious situation it was, full suits and everything, not a quick mop job." — Wanda C.
"Appreciated that they explained exactly what would need to be thrown away and why, rather than just guessing." — Desmond K.
"The smell was completely gone by the time they finished, not just masked with an air freshener." — Alina M.
We treat every sewage call as a biohazard situation because it genuinely is one.
Porous materials that contacted blackwater usually need to be removed and disposed of, since they can't be fully disinfected.
We use EPA-registered antimicrobial products specifically rated for blackwater contamination.
Post-cleanup verification confirms the space is safe for reoccupation.
Often yes, especially for sudden sewer backups, though coverage varies by policy — we can help document the loss for your claim.
Immediately — the longer contaminated water sits, the further bacteria and odor can spread into surrounding materials.
If your property is in or near New Braunfels, a crew can typically respond the same day.

One call gets a full PPE crew routed to New Braunfels.
Call +1-844-833-1325