Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Braunfels crews are already moving. We dispatch New Braunfels units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in New Braunfels, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Braunfels roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in New Braunfels isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout New Braunfels, TX, so you're protected from the moment our truck pulls into the driveway.
Our New Braunfels, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any New Braunfels property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Braunfels call at a time.
Water damage doesn't always look dramatic at first — some of the costliest New Braunfels jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Braunfels line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Braunfels crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our New Braunfels units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Braunfels homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Braunfels properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Braunfels crews are trained for exactly that protocol.
We apply antimicrobial treatment during every New Braunfels drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside New Braunfels, TX means New Braunfels response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a New Braunfels job done, and getting there again is on us, not you.
Tell our New Braunfels dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your New Braunfels property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Our New Braunfels technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Braunfels paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside New Braunfels, TX typically gets a New Braunfels technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the New Braunfels job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Braunfels properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Braunfels insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our New Braunfels team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Braunfels tech confirms it's safe.
Commercial response is a regular part of our New Braunfels work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a New Braunfels home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our New Braunfels guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New Braunfels coverage extends through the zip codes shown here and into nearby New Braunfels, TX communities.
Beyond New Braunfels itself, our coverage extends across nearby zip codes, with additional New Braunfels, TX crews available for large-scale or commercial losses. If your address falls inside or near New Braunfels, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Braunfels, New Braunfels, TXOne call gets you a New Braunfels-based team, not a routed national queue.
Call +1-844-234-5373